Moto G is one of the most awaited smartphone and now they are stepping towards all the markets in different countries. Moto G is already launched in many markets from Australia, Malaysia and Dubai. Various sources confirmed that Moto G is going to launch in India within this week. Motorola has decided to make Moto G available online. They dont want to setup retail chain so that they don’t have to make their market teams. Online booking will be the best way to make Moto G available quickly to users.
Flipkart will be one of the various patterns for launching Moto G in Indian market. There is no other online shopping website names came in highlight and so we are wondering that Flickkart will be only source at start of launch. Motorola wanted to work with Ingram Micro and Redington together for distributing Moto G in brick-and -mortar stores. But for some unknown reasons, this plan failed to come in execution. As there is no dedicated Motorola team in India and that could be the reason for the failure.
It is going to be very interesting to see that how Motorola will tackle the after sales services. Providing customer support and service is more important and hard as compared to promotion and selling product. A good after sales service will make room for their further coming devices. It looks like, Motorola will provide online repair/replacement services. This is very similar to service for Google Nexus devices where users have to put their issues online and their devices are shipped for service.